At http://door-repair-and-maintenance.trustedstandard.com, also known as Door Repair and Maintenance (‘the Company’ or ‘we’), your privacy is a top priority. This Privacy Policy explains our approach to handling personal data in line with various privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy covers all personal interactions with our website, applications, services, and products. Please note that this privacy policy does not apply to third-party platforms, applications, products, or services you may access through our platform, each of which has its own privacy practices.
Our processing activities include managing your account, handling transactions, providing customer support, sending updates and communications, and enhancing user experience across our services. This policy is relevant when you engage with us by using our applications, visiting our websites that reference this Privacy Statement, or interacting with us through various forms of communication such as newsletters, emails, phone calls, or text/SMS messages.
We collect a range of personal data to provide and improve our services. This includes account information, payment details, financial records, purchase history, mobile device identifiers, location data, feedback on our products, social media information, and details about the products you use or inquire about. We gather this information through your direct input, interactions with our services, and by deploying automated technologies like cookies and tracking tools. Additionally, we may receive personal data from third parties, each in accordance with their privacy practices.
Our website employs cookies to enhance user experience, facilitate essential website functions, remember preferences, and track analytics for service improvement. These cookies are categorized as Strictly Necessary, Preference, and Analytics. Users have the option to manage these cookies through our Cookie Manager tool.
We adhere to data retention policies that comply with legal requirements and the original purpose of data collection. Once the data is no longer needed, we take steps to delete or anonymize it.
To safeguard your personal data, we implement organizational measures and security technologies. This includes encryption for data in transit and engaging with third parties who have demonstrated a commitment to secure data processing.
We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed to, individuals under 18 years of age. We do not knowingly collect any personal information from children in this age group.
As a data subject, you have several rights regarding your personal data, depending on your jurisdiction. These may include accessing, correcting, deleting, restricting the processing of, or transferring your data, objecting to certain processing activities, non-discrimination for exercising your privacy rights, and the ability to file appeals or complaints with relevant authorities. To exercise these rights or for any other privacy concerns, you can reach out to our privacy team.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or requirements under the law. Any modifications will be posted on our website for your review.
For questions, requests to unsubscribe, or inquiries related to your personal data, please contact our privacy team at [email protected] or via written correspondence to our address as provided on our website.